CLINICAL PROGRAM SUPERVISOR

- INTERN PROGRAM -

Pay Grade: $50,000-56,000 

Full Time Benefits Eligible  

Position based on 30 hour work weeks 

CULTURE: 

Small Steps is a dynamic, growing company that incorporates and provides training for the following specialties: Play Therapy, Infant Mental Health, and Art Therapy, and others.  

Small Steps provides individual and group supervision for the benefit of licensure to each employed therapist, free CEU trainings, and on-going opportunities for self-care. 

 
Small Steps Provides clinical treatment to children and their families using diverse clinical modalities  

 
Small Steps prioritizes the emotional and mental well-being of each of its therapists and views wellness as both the organization’s responsibility and the employee’s. We also value authentic interactions with others and self-reflective capacity. This is a high priority as Small Steps and the Small Steps leadership will be actively working to support the growth and development of these qualities in the therapist and within the organizational culture and structure. 

Small Steps strives to create a learning environment for new clinicians to increase the capacity for services throughout the state. In addition to offering supervision and training opportunities, Small Steps offers support to clinicians after 2 years to start their own Private Practice. Small Steps’ Stepping Out Program offers support with credentialing, billing, and creating policies to increase the number of trained and competent clinicians serving our community. 

Purpose: This position oversees the operations of an assigned Small Steps Child Counseling (SSCC) program, while also providing clinical oversight and quality assurance to non independently licensed clinical staff and interns who provide behavioral health care services to SSCC clients. The Clinical Program Supervisor drives the success of the assigned program. This individual is also legally responsible for adherence to all applicable licensing, supervision, billing, documentation requirements, and overseeing the timeliness and quality of assigned SSCC therapist’s clinical work. The individual in this role will remain consistently aligned to SSCC’s culture, making communication, recognition, and collaboration the highest priorities. 

Essential Functions: An individual in this role must be able to perform the following functions with or without reasonable accommodation. 

• Work independently and in conjunction with the SSCC leadership team to design and promote the assigned program, designing program training, and administering the program on a day-to-day basis. 

• Perform quality control review of supervisee clinical progress notes, treatment plans, treatment summaries and other clinical documents, and provide feedback, training, and support to supervisees to ensure compliance in this area within defined productivity standards  

• Ensure that supervisees comply with all legal and ethical practices, co- signing on unlicensed clinicians’ progress notes, clinical forms, and correspondence as a legal representative of SSCC; 

• Engage in risk management, managing and monitoring safety protocol used by supervisees, reporting to Clinical Director when mandatory reporting situations arise and/or questions regarding whether a mandatory reporting situation may have arisen.  

• Provide administrative oversight and monitoring of billable hours requirement for supervisees, offering support, training, and remediation where needed to assist supervisees in meeting the agency’s billing expectations and caseload requirements; 

• Provide one hour per week of 1:1 supervision with each supervisee that supports the clinician’s professional growth, exploring their therapeutic 

approaches and techniques with clients, engages in reflective practice of their work with children and families, and supports their case conceptualization process. Supervision must meet clinical case support requirements and be properly documented in weekly notes; 

• Engage each supervisee in goal-setting and develop a supervisory plan geared toward achieving their professional goals and addressing any identified opportunities for growth. Be sure to continuously tie supervision to the supervisory plan; 

• Whenever necessary, support supervisees in advocating for themselves should concerns regarding SSCC policies or practices arise while offering perspective on agency interests and goals where appropriate; Communicate openly with the Clinical Director regarding any concerns that arise; 

• Provide coverage for other supervisors as needed and arrange for coverage of Clinical Program Supervisor’s own caseload in advance of an anticipated absence.  

• Facilitate group supervision/training as assigned by the Clinical Director based upon SSCC need and individual areas of expertise/specialization and organization need. 

• Complete required licensure paperwork for supervisees who are working toward independent licensure and maintain board supervisor approval for both the New Mexico Counseling board and New Mexico Social Work Board; 

• Attend weekly 1:1 supervision with Clinical Director 1 hour per week  to explore role as a supervisor, engage in reflective process around supervisor/supervisee relationships, and get support for case conceptualization; 

• Attend weekly 1.5 hour supervisory team meeting to collaborate and consult with colleagues regarding job tasks and pertinent topics related to the agency, individual supervisees, particular cases within the agency, and engage in reflective practice around supervisor role; 

• Participate in periodic mandatory trainings as directed by Clinical Director. 

• Participate in performance management of supervisees by completing scheduled performance evaluations, and partnering with People Operations to develop and implement performance improvement plans, documented coaching, or other remedial action when needed; 

• Effectively supervise and manage supervisees, providing clear direction that will support the agency; 

• Field escalated client matters utilizing problem-solving skills, de-escalation techniques, and reframing to ensure exceptional patient service. Escalate to Clinical Director when needed; 

• Demonstrate ethical and legal conduct at all times and guide supervisees to do the same; 

• Demonstrate deep respect for SSCC policies and procedures and guide supervisees to do the same; 

• Work with the Clinical Director to ensure organizational compliance with clinical audit standards; 

• Maintain thorough knowledge of applicable laws/rules/regulations that govern SSCC’s clinical operations; 

• Drive compliance with all clinical legal requirements, internal policies, and quality standards; 

• Demonstrate flexibility as well as excellent time management, communication, and leadership skills; 

• Effectively communicate within all utilized systems (email, Microsoft Teams, phone communication, Therapy Notes); 

• Manage/coordinate special projects as assigned; 

• Provide a minimum of 4+ sessions per week to SSCC clients as determined by Clinical Director based on current agency needs and a minimum of 30+ worked hours and maintain a minimum of 6-7 interns in Intern Program carrying a minimum of 5 clients each; and 2-3 NIL supervisees; 

• Demonstrate reliable attendance and punctuality; 

• All SSCC employees are expected to be able to handle a reasonable amount of work stress and to possess the interpersonal skills of self-care and self-reflection to foster healthy communication and relationships in the workplace; and 

• This job description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed. 

Minimum Required Education, Licenses, Certifications, Experience, & Skills: 

• Master’s degree in Social Work with current New Mexico LCSW behavioral health care license; 

• At least two (2) years clinical experience post-licensure; 

• Proficiency in Microsoft Windows, IOS, and experience with electronic health record software; 

• Excellent communication and people skills; 

• Demonstrated clinical experience providing behavioral health services to clients who have complex, multiple diagnosis histories; 

• Experienced in providing parent support and family therapy to children and adolescents; and 

• Clinical training and experience with trauma informed treatment models and interventions for children and families with complex trauma. 

Preferred Knowledge, Skills, Abilities, & Experience: 

• 2+ years of experience as a supervisor of clinical work; 

• 2+ years of experience in project management; 

• Bilingual and multilingual skills. 

Physical Requirements: 

• Employee must be able to perform the essential functions of the role while physically present in an office environment. No adverse environmental conditions are expected in the role. 

• The role is sedentary work that primarily involves sitting/standing. 

• Employee must occasionally adjust or move objects in all directions. 

• Employee must frequently move self in different positions to accomplish tasks in various environments including tight and confined spaces. 

• Employee must constantly be able to communicate with others to exchange information. 

• Employee must constantly engage in repeating motions that may include wrists, hands, and/or fingers (such as typing). 

• Employee may have to travel from location to location, and may have to operate a vehicle on behalf of employer. 

• Employee must have the ability to complete tasks in an environment where interruptions are the norm and background noise may be present 

Travel: 
No travel is expected for this position. 
 
Remote: 
Hybrid work is being conducted 
 
 
Background Check and Clearance: 
All clinical therapists must agree to a basic background check and receive a clear background check to work with the children and families at Small Steps.  
 
AAP/EEO Statement: 
Small Steps Child Counseling, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Small Steps Child Counseling, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Small Steps Child Counseling, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Small Steps Child Counseling, LLC employees to perform their job duties may result in discipline up to and including discharge. 
 
Other Duties: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
Pay is Offered Based on License and SSCC Approved Certifications and Endorsements:  
 
Annual Leave: 
The Employee at full time eligibility status shall be entitled to accrue Annual Leave up to 4 weeks leave per year. 

• Healthy Workplaces Act:  

• All employees are entitled to receive up to 64 hours per year to utilize under the designated guidelines.

  Benefits: 
  The Employer shall at its expense provide full time eligible Employees with a monthly contribution towards the selected Health Plan. Ancillary benefits (Short term disability, life, accident, etc.) are voluntary and elections may be made by the employee with the company that is currently in place and may change per the discretion of the employer. There is currently a 401(k) in place with profit sharing for eligible employees. 
   
  Working Days: 
  Monday through Friday 
   
  Small Steps Child Counseling provided the following inclusive hiring information: 
  Women-led organization 
  Disability accommodations 
  Inclusive of minority and disadvantaged groups 
  LGBTQ+ friendly workplace 
  Age-inclusive 
  Diversity and inclusion training or programs 
  Paid time off 
  Healthy Workplace Act time enacted